Shipping Policy - RoiriTreads

Thank you for supporting RoiriThreads. We’re committed to getting your order to you as quickly and safely as possible.

Processing Times

All orders are processed within 1–3 business days (excluding weekends and public holidays).
You will receive a confirmation email once your order has been shipped, including tracking details where applicable.

During product launches or sale periods, processing times may be slightly longer due to higher order volumes.

Shipping Within Australia

We currently ship Australia-wide.

Estimated delivery times:
• Standard Shipping: 2–8 business days
• Express Shipping: 1–4 business days

Delivery timeframes may vary depending on your location and the postal service provider.

International Shipping

We offer international shipping to selected countries.

Estimated delivery times:
• 7–21 business days (depending on destination)

Please note that international orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Shipping Delays

RoiriThreads is not responsible for delays caused by postal services, customs, or incorrect shipping information provided at checkout. Please double-check your address before completing your purchase.

Incorrect Addresses

If an incorrect address is provided and the parcel is returned to us, additional shipping fees may apply to resend the order.

Lost or Damaged Items

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at roirithreads@gmail.com within 7 days of delivery so we can assist you.

If you have any questions regarding shipping, please reach out to us at roirithreads@gmail.com.

Thank you for supporting RoiriThreads